Chen Singh
chen.singh@northwind.dev
past dueBasic · $9/monthSubscribed 183 days ago
Risk score
90High
Why this score?
Chen Singh has scheduled their subscription to cancel at the end of the current period (score 90). Reach out before it lapses to save the account.
Overall risk90/100
Failed payments20/20
Payment recency20/20
Past-due status15/15
Plan downgrade15/15
Cancellation intent20/20
Trial ending soon0/10
Recommended action
Call ($9/mo) this week — offer a 1-month pause or a discounted interim plan to prevent the cancellation.